Last updated: June 23, 2025
1. Introduction
At OnlyGrans, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We collect the following types of information:
- Account information (name, email, password)
- Delivery addresses
- Payment information (processed securely through Stripe)
- Photos you submit for printing
- Usage data and preferences
3. How We Use Your Information
We use your information to:
- Process your photo orders
- Deliver printed photos to the specified address
- Process payments
- Send service-related communications
- Improve our service
4. Information Sharing
We share your information only with:
-
Our printing partner for photo processing and fulfillment. They receive only the information necessary to process and deliver your photos, including your name, shipping address, and the photos you've selected for printing.
- Shipping providers (for delivery)
- Payment processors (Stripe)
- Our cloud infrastructure providers (for hosting and storage)
- When required by law
5. Data Security
We implement comprehensive security measures to protect your information, including:
- End-to-end encryption for data in transit and at rest
- Managed database services with automated backups and point-in-time recovery
- Secure object storage with versioning and encryption
- Regular security assessments and automated vulnerability scanning
- Dedicated firewall and network security controls
- Limited employee access to personal information
- Automated monitoring and alerting systems
- Secure data transmission using SSL encryption for all sensitive information
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request information about how your data is processed by our service providers
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Our service providers may retain your information for similar purposes in accordance with their respective privacy policies.
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze service usage. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: